Returns & Exchanges
At QuartzComponents, we strive for precision and quality in every component we ship. If you are not satisfied with your purchase, you can return your items within 15 days of delivery provided they are in their original, un-soldered condition.
Initiate a Request
Log into your account dashboard and navigate to your order history to select the items you wish to return and submit a formal request.
Verification & Approval
Our technical team will review your request within 48 hours to ensure the electronic components meet our return eligibility criteria.
Secure Packaging
Carefully pack the items in anti-static packaging and include the original invoice to prevent damage during transit.
Refund Processing
Once we receive and inspect the components, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing